TERMS & CONDITIONS

Last Updated: 29 July 2026

Welcome to HOF.

These Terms & Conditions ("Terms") govern your access to and use of the HOF website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.


1. ABOUT HOF

HOF is a premium lifestyle brand creating thoughtfully designed clothing and accessories using natural fabrics such as linen, cotton, silk and other carefully selected materials.

These Terms apply to all visitors, customers and users of the HOF website.


2. ELIGIBILITY

By using this website or placing an order, you confirm that:

  • You are at least 18 years of age, or
  • You are using this website under the supervision of a parent or legal guardian.

You also agree that all information provided by you is true, accurate and complete.


3. WEBSITE USE

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Introduce viruses or malicious software.
  • Copy, reproduce or distribute website content without written permission.
  • Interfere with the operation or security of the website.
  • Use automated software, bots or scraping tools to collect website information.

HOF reserves the right to suspend or terminate access where misuse is identified.


4. PRODUCT INFORMATION

We strive to present every product as accurately as possible.

However:

  • Colours may vary slightly depending on your screen, monitor or device settings.
  • Product photography is for illustrative purposes and styling accessories shown may not always be included unless specifically mentioned.
  • Measurements provided are approximate and may vary by up to ±1 inch due to the handmade nature of production.
  • Print placement may vary slightly from product to product.
  • Natural fabrics may display slight variations in weave, texture, slubs and finish.

These characteristics are natural and are not considered manufacturing defects.


5. NATURAL FABRIC DISCLAIMER

At HOF, we primarily work with natural fabrics including linen, cotton, silk, modal, cashmere and other premium fibres.

Unlike synthetic materials, natural fibres carry unique characteristics that make every piece beautifully individual.

Subtle variations in:

  • Texture
  • Weave
  • Colour
  • Slubs
  • Surface finish
  • Fabric weight

are a hallmark of authentic natural fabrics and should not be regarded as defects.

Natural wrinkling and softening over time are also expected characteristics of linen and similar fabrics.


6. PRICING

All prices displayed on the website are in Indian Rupees (INR) and include applicable GST unless stated otherwise.

Prices may change without prior notice.

In the event of:

  • Pricing errors
  • Inventory errors
  • Technical errors
  • Incorrect product information

HOF reserves the right to cancel any order before dispatch and issue a full refund.


7. ORDER ACCEPTANCE

An order placed on our website constitutes an offer to purchase and does not guarantee acceptance.

Orders are accepted only after:

  • Successful payment (where applicable)
  • Product availability confirmation
  • Internal quality inspection

HOF reserves the right to refuse or cancel any order due to:

  • Product unavailability
  • Payment verification issues
  • Suspected fraud
  • Duplicate orders
  • Pricing errors
  • Any circumstance beyond our reasonable control

If payment has already been received, the amount will be refunded to the original payment method.


8. PAYMENT

Payments are securely processed through Razorpay and other approved payment partners.

Accepted payment methods include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (eligible orders)

HOF is not responsible for failures arising from third-party payment gateways, banking systems or payment provider outages.


9. SHIPPING

Shipping and delivery are governed by our Shipping & Payment Policy.

Estimated delivery timelines are provided for convenience and may vary due to factors beyond our control.

Customers are responsible for providing complete and accurate shipping information.

Additional shipping charges may apply where orders are returned due to incorrect addresses, refusal of delivery or repeated failed delivery attempts.


10. RETURNS & EXCHANGES

Returns and exchanges are governed by our Returns, Exchanges & Refund Policy.

Return eligibility, inspection requirements, Store Credit, pickup charges and exclusions are described in that policy.


11. PRODUCT AVAILABILITY

Many HOF collections are produced in limited quantities.

Availability displayed on the website may occasionally differ from actual inventory.

If a product becomes unavailable after an order is placed, we will notify you and process a full refund where applicable.


12. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on this website is the exclusive property of HOF.

This includes but is not limited to:

  • Brand name
  • Logo
  • Product designs
  • Garment artwork
  • Digital prints
  • Product photography
  • Lifestyle photography
  • Website design
  • Graphics
  • Videos
  • Product descriptions
  • Catalogues
  • Marketing material

No part of this website may be copied, reproduced, distributed, modified or commercially used without prior written consent.


13. USER GENERATED CONTENT

If you submit reviews, photographs, testimonials or tag HOF on social media, you grant HOF a non-exclusive, royalty-free right to use, reproduce and publish such content for promotional purposes unless otherwise requested by you.

You confirm that you own or have permission to share such content.


14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, HOF shall not be liable for any indirect, incidental, consequential or special damages arising from:

  • Use of the website
  • Delay in delivery
  • Product availability
  • Third-party courier services
  • Payment gateway interruptions
  • Website downtime

Our maximum liability shall not exceed the purchase value of the affected product.

Nothing in these Terms excludes rights available to consumers under applicable law.


15. FORCE MAJEURE

HOF shall not be responsible for delays or failure to perform obligations resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Government restrictions
  • Epidemics or pandemics
  • Transportation disruptions
  • Labour strikes
  • Internet outages
  • Power failures

16. WHOLESALE

Wholesale purchases, custom manufacturing, private label production and bulk orders are governed separately under the Wholesale Terms & Conditions where applicable.


17. PRIVACY

Your privacy is important to us.

Please refer to our Privacy Policy to understand how we collect, use and protect your personal information.


18. CHANGES TO THESE TERMS

HOF reserves the right to modify these Terms at any time without prior notice.

The updated version will always be available on this page.

Continued use of the website after changes have been published constitutes acceptance of the revised Terms.


19. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.


20. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us.

HOF

Email: support@hofofficial.com

Business Hours:

Monday – Saturday

10:00 AM – 6:00 PM

Effective Date

These Terms & Conditions become effective from the date they are published on the HOF website and remain in force until updated or replaced.